FAQ

A: Adding a listing is simple! You can apply to add a listing directly, or follow these steps:

1. Click on the User Profile Icon or Dog Profile Icon on the website.
2. Register or log in to your account.
3. Once logged in, access your Dashboard to create and manage your listing.

Q: Do I need to register to add a listing?
A: Yes, you need to register or log in to your account to access the dashboard and submit a listing.

Q: Where can I manage my listings?
A: After logging in, go to your Dashboard, where you can add, edit, or remove your listings at any time.

Need further assistance? Contact our support team for help!

Claiming a listing is easy! Simply email us at [email protected] with the details of the listing you want to claim, and our team will assist you with the verification process.

Q: What information should I include in my email?
A: Please provide the following details in your email:

• The name of the listing you want to claim.
• Your contact information.
• Proof of ownership or authorization to manage the listing (if required).

Q: How long does the verification process take?
A: Our team will review your request and get back to you as soon as possible, usually within 24-48 hours.

For any further questions, feel free to reach out!

At the first stage, we will only be donating to South African dog rescues. A portion of proceeds from selected purchases or fundraising campaigns will go towards helping these rescues provide food, shelter, and medical care for dogs in need.

Q: Can I choose which rescue receives the donation?
A: Currently, donations will be distributed to verified South African rescues that we partner with. In the future, we may introduce options for users to choose specific rescues.

Q: How can I support the donations?
A: You can support donations by making a purchase through our platform, participating in fundraising events, or spreading awareness about our initiative.

Q: Will donations expand to other countries?
A: For now, we are focusing on South African rescues, but we hope to expand our donation program in the future.

For more details, feel free to contact us at [email protected]!